Workplace civility has shifted from a "nice-to-have" to a vital business concern in 2025. A respectful workplace culture is now seen as crucial for productivity, talent retention, and organizational reputation. High-profile incidents of toxic work environments and the widespread adoption of hybrid work have underscored how colleagues treat each other day to day. In the U.S., where public discourse has become increasingly polarized, it's perhaps no surprise that many employees feel civility is under pressure. Surveys show that a majority of Americans believe society has become less civil in recent years, and workers collectively face hundreds of millions of rude or disrespectful interactions each day.
