Outgoing UPU Deputy Director General Pascal Clivaz reflects on his time at the UPU and shares some pointers for the future of the postal sector:
- Corporatisation of Swiss Post
- Moving from Swiss Post's international bureau to the UPU
- Reflections on the UPU's strengths
- Opening up the UPU
- How the UPU can add value to the postal sector
- The UPU's role in arbitration
- Index for Postal Development
- The evolution of the index
- How the index can help developing nations formulate their postal strategy
- Adapting business models
- Banking and financial services and logistics
- How key stakeholders can build postal strategy
- Advice for the next generation of postal leaders
- The importance of multilateralism
- A message for the new leadership team at the UPU
