Stop Sending Emails You'll Regret
How to Avoid Toxic Emails and Proptect Your Reputation
Episode 311 (repeat of #134, Liz is based in L.A.)
In this conversation with Liz Danziger we explore:
- why writing begins with thinking
- defining your purpose before writing
- identifying the reader's priorities
- choosing the right communication medium
- avoiding emotional emails
- writing persuasive business messages
- reducing email length
- placing your request where readers see it
- improving credibility through grammar
- using appreciation to increase response rates
- editing before sending
- the three Ps: purpose, person and point
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About our guest, Liz Danziger:
Liz is the author of four books published by major publishers including the business writing guide, "Get To The Point".
She has decades of experience in helping teams to write clearly and confidently.
Follow her on Linkedin https://www.linkedin.com/in/elizabethdanziger/
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Key Learning Points:
- Most writing problems begin before the first word is written.
- Define your purpose before you begin writing.
- Know your main point before you start typing.
- Always write with the reader in mind.
- Business writing serves three primary purposes: inform, request or persuade.
- Keep emails short and focused.
- Place your main request near the beginning of the email.
- Repeat the request at the end of the email.
- Match your writing style to your reader's preferences.
- Avoid emotional emails whenever possible.
- Read every important email aloud before sending it.
- Apply the "You Idiot Rule" to test the tone of an email.
- Grammar mistakes reduce credibility.
- Long emails are rarely read.
- Separate detailed information into attachments when appropriate.
- Thanking people increases the likelihood of a positive response.
- Purpose, Person and Point provide a practical framework for better communication.
- Shorter sentences improve readability.
- Reread every message before sending.
- For important messages, wait before editing whenever possible.
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Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We’ll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self.
In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more.
Your host is George Torok
George is a specialist in communication skills. Especially presentation. He’s fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success.
Connect with George
www.SpeechCoachforExecutives.com
https://superiorpresentations.net/
https://www.linkedin.com/in/georgetorokpresentations/
https://www.youtube.com/user/presentationskill
