Here are the notes I read from for this episode. I've talked about what I call The Worst Problem in the World for about ten years, so I'm used to it and worked from scarce notes.
- The problem
- Example: Germans and Jamaicans
- In environment: people say others don't care
- Makes people feel misunderstood, disengage, makes you seem judgmental
- Repels people we want to help most
- What to do instead: respond with curiosity
- When I don't understand someone, I can learn from them
- My multi-month conversation with a skeptic taught me more about my understanding than with any supporter
- More than improve understanding about environment, helped me improve my ability to lead others
- My original post from almost ten years ago, The Worst Problem In The World
- A video I did on The Worst Problem in the World
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