When Eric and I started building an Airbnb business together, our hiring process was arbitrary. We would recognize the fact that we needed help, reach out to our network and then hire the first person available.
We didn’t have clear expectations around what the role would entail. It was impossible to hold team members accountable or help them improve.
On this episode of Get Paid for Your Pad, Eric and I explain how creating a job score card for each role, giving an example of how we use key performance indicators (or KPIs) to hold everyone accountable—from our cleaners to the CEO.
Listen in for insight on what you need to know about yourself before you start hiring and learn how the ‘hire slow, fire fast’ approach will help YOU find the right team members to scale your Airbnb business!
Creating a job score card for each role
How we use a job score card for the cleaners on our STR team
Benefits of conducting monthly performance reviews
Hire team members who are a good culture fit
What you need to know about yourself before you hire a STR team
Who: The A Method for Hiring by Geoff Smart and Randy Street
Scaling Up: How a Few Companies Make It … and Why the Rest Don’t by Verne Harnish
Traction: Get a Grip on Your Business by Gino Wickman
Eric on The Sam Skelly Show EP201
Review GPFYP on Apple Podcasts
Subscribe to the GPFYP Newsletter
Email jasper@getpaidforyourpad.com
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