Harmonious business relationships, let's go. Tips for consultants, advisors, and clients with a scope of work or retainer.
Scope creep is when a project's scope grows past what was originally planned. The term usually references professional services like marketing or software development but can extend to and retainer engagement such as a financial advisor and client paying a percentage of AUM.
For consultants, advisors, or agencies providing services: hear how to tactfully handle scope creep. And hear when you should LET the scope creep.
Peggy: “You never say thank you.”
Don Draper: “That’s what the money is for!”
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Chapters
(1:10) Karmic contract
(1:55) Tips to handle extra requests
(2:28) Hourly rate mistakes
(3:37) Do you earn money or make money?
(4:40) Tips to avoid scope creep
(5:55) Paula Scher Citi logo ($1.5 million napkin)
(6:11) Phrases to request extra deliverables
(6:30) When I give freebies
(7:01 Money taboo (True Pain in Personal Finance)
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