Take care of all the places your business shows up – this is directories, links from other websites, links from review sites…. And off course your main social platforms.
Respond to all reviews on a timely basis. If there is something wrong – better fix it! 70 percent of unhappy customers whose problems are resolved are willing to shop with a business again.
Lots more information when you listen in daily to Marketing Residency by Jan Rossi.
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Have a great week. - Jan
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