Learn how to size up your retail customers with their greetings. They might just show passive aggressive tendencies in retaliating in a review section. Be patient, explain things and definitely keep your strength and cool. Don't let a quiet person in your retail store attack you behind the keyboard later. People throw off weird vibes sometimes and your ability to match their energy just might fail. Be up front and make sure you keep your cool. Listen in. Good thoughts by Jan Rossi of Marketing Residency.
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