Eric Posa, VP of Operations at Copeland Technology Solutions, discusses how leveraging technologies can help grow your business, the importance of asking the right questions to better serve your customers, the impact of social media and how everyone is on display 24/7. Eric is also the Founder of DocuSyst, a technology company in Buffalo, NY that helps improve the efficiency of handling documents and information for businesses. He describes the pros and cons of being an entrepreneur, work-life balance and advice on how to develop leadership and communication skills.
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