In last week’s episode with Greg Hill we talked about the human side of digital transformations. Greg recently started his own consulting firm and is working with companies to help them realise the benefits and challenges that lie ahead transforming to cloud based platforms.
Today I talk through what I believe are the drivers of digital transformation.
"Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure" – the Enterprisers Project – a community of CIOs discussing the future of business and IT.
Digital transformations are a long-term investment, not just one project does it all.
As I work with organisations, I understand the current top four (4) key drivers for change are:
- Replacing legacy systems
- Automating manual processes
- Analysis and insights of data
- Providing customers with self-service options
If you don't take the time to clarify the change drivers, organisations can experience these key problems:
- Jump to a solution without understanding the problem (or benefit)
- Think technology will solve performance issues
- Lack of funding for continuous improvement
JC Three Tips
- Map strategy to operations, be clear with your blueprint
- Break it down into achievable building blocks with strong foundations
- Invest in your people, provide training for future skills
Quote from my conversation with Greg ‘"What is the effect on the people, roles change moving to cloud based platforms".
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