Lahat ng business may strategy kung paano makakuha ng customers. Sa huling episode, napag-usapan ang "nudging"—isang technique na nagbibigay ng incentives sa customer para maenganyohan silang maging loyal sa kanila. Pero may dark side rin ito. Ipapaliwanag ni Jeff Arapoc at Cherry Madriaga ang "dirty nudge." From the "Usapang Econ" podcast, powered by PLDT Home Biz.
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