Recently, the Securities and Exchange Board of India (SEBI) has sought feedback on complaint handling by market intermediaries (MIs) and market infrastructure institutions (MIIs). The Investor Education and Protection Fund Authority (IEPFA), which impounds unclaimed funds, has also sought feedback on plans to ease its much-criticised claims process. Listen to this week's episode Sucheta Dalal examines whether this means investor grievances will be heard or if it’s just another pointless exercise
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