Don’t get caught in the trap of thinking that being a business owner means you need to be a doormat in order to please everyone. Listen up for a big mindset shift you need to make!
In this episode, we talk about…
- Why you might be tempted to give every person that calls you an estimate - but you shouldn’t waste your time until you’ve pre-qualified people.
- How money can tempt you to begin taking on services outside the scope of your business, and why you should avoid this.
- Why if a client is giving you red flags, you need to take action early on in the process.
- Some examples of stories the guys have had with difficult clients who wanted them to be order takers.
- How to handle special requests that come in from customers.
- Various ways that working with a customer is like a marriage, including that it is an equal partnership with mutual benefits.
- How the professionals in the Profit Club group are a great support system to help you take ownership of yourself, learn, and grow.
Links to Resources:
Profit Club – Paid Coaching group www.hammerandgrind.com/theprofitclub
Facebook group - https://www.facebook.com/groups/thecontractorprofitgroup
Facebook – Hammer and Grind
Instagram - @hammerandgrindpodcast
Brad’s Instagram - @teamhandy - Brad Huebner
Eric’s Instagram - @theponddigger – Eric Triplett
Website – www.hammerandgrind.com
Help us get the word out to other contractors by leaving us a review or sharing our podcast!
Hosted on Acast. See acast.com/privacy for more information.
