Davis Nguyen is the founder of My Consulting Offer, which helps aspiring consultants get hired by management consulting firms like McKinsey, Bain, and Boston Consulting Group.
We discussed the importance of exit interviews and why you should be instituting them in your business.
00:00 - Why You Should Be Doing Exit Interviews
02:49 - From a Dollar a Day to Yale and Management Consulting
05:23 - From Debt to Entrepreneurship: The Story of Michaels Consulting Offer
08:16 - Exit Interviews for Improving Company Culture and Retaining Talent
11:10 - Strategy of Exit Interviews
13:51 - Tips for Conducting Productive Exit Interviews
16:39 - Understanding Employee Transitions and Retention by Role
19:29 - What Motivates Developers to Stay in Their Jobs?
22:08 - Improving Company Culture to Retain Employees
24:58 - Communication and Listening in Relationships
27:53 - Exit Interviews in Improving Company Culture
30:55 - Recognizing employees as human beings
33:58 - Cross-cultural communication challenges
36:54 - Exit Interviews for Layoffs vs Voluntary Departures
39:32 - Investing in Employee Growth
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