"You don't want to be Man of the Match on a losing team."
Richard Postance is Head of Clients & Transformation at Accenture UK and he knows how to win, build and grow hugely valuable client relationships at the highest level. At the centre of his thinking is having the right intent - with clients, colleagues and partners - so that there are highly trusted partnerships that deliver differentiated value to everyone involved.
His thinking has been formed over a career with Big 4 firms and as an Oxford-educated consultant to major companies. What makes Richard stand out is his approach to winning business, and he sets out in this interview what that means, why and how this has led to him somehow working with clients who also value relationships over simple transactions. No accident there, as you will hear...
This is a masterclass in how to build trust with major clients.
If this resonates do visit www.mutual-value.com to learn more.
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