In this lively episode of "Career Chats with Katie and Robin," we sit down with Shea Oliver, a seasoned Coffee Shop Manager with a passion for the unpredictable rhythm of the hospitality industry. Shea manages two coffee shop locations and a coffee truck, with plans for a third location and a roastery on the horizon. Join us as Shea shares insights into the dynamic world of coffee shop management, her journey from the restaurant industry to a managerial role, and the skills essential for thriving in the customer service realm. Discover the beauty of chaos, the selfless nature of management, and why being nice to people is a golden rule in the hospitality industry.
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