In this episode of BWD In The Know, guest host Harry McNeill is joined by Paul Hance, a seasoned actuary whose career reflects how leadership, learning, and relationships define success in today’s actuarial profession.
From technical beginnings to leadership roles, Paul shares how continuous learning, humility, and adaptability have shaped his journey. He offers practical insights on navigating setbacks, balancing technical expertise with business skills, and embracing technology and AI as tools for growth.
In Building Relationships, Not Just Models: Paul Hance on the Modern Actuary, they explore:
✅ The blend of technical and business skills actuaries need today
✅ How continuous learning drives professional growth
✅ The role of relationships and communication in leadership
✅ Overcoming setbacks and learning from experience
✅ Embracing technology and AI to stay relevant
An insightful listen for actuaries at every stage, from exams to executive leadership.
Chapters
00:00 Introduction to the Actuarial Profession
02:47 Navigating Early Career Challenges
05:47 The Importance of Continuous Learning
08:34 Transitioning to Leadership Roles
12:00 Building Relationships and Trust
14:42 Balancing Qualifications and Business Skills
17:56 Overcoming Setbacks and Learning from Mistakes
20:44 Current Challenges in the Actuarial Field
23:28 Embracing Technology and AI
26:32 Advice for Aspiring Actuaries
29:31 Working Your Way Out of a Job
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