Welcome to the latest episode of The kbbreview Podcast and host Andy Davies is back in his loft raring to go with a couple of fascinating guests.
First up we’re looking at how retailers should be managing their online reputation – what can you do to make sure you know what people are saying about you in online reviews and how can you ensure it’s working positively for you?
This is, of course, so important for a market predominantly built on recommendations so I’ll be talking to reputation management expert Claire Beaumont from Igniyte.
Then we’re moving on to one of the biggest bathroom brands in the industry – Bristan – and its brand new CEO Martin Mongan. Most people will know him as the former head of Hansgrohe in the UK so what brought him back to the bathroom industry after a couple of years away?
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