Description

Facing rapid shifts in software and network markets, Nokia Business Services built a workforce strategy that aligns talent, cost and growth through to 2030. VP HR Rosaria Bonifacio reveals how hard-nosed benchmarking, granular role mapping and scenario analytics clarified where to retrain, hire or automate. The session traces the journey from framing the financial case to creating a live plan for R&D, services and sales, with governance that kept sceptical leaders on side. Participants will gain a clear view of the data, engagement and change levers that turned strategy into measurable capability gains.

Why now?

Telecom and tech firms face fierce competition, rising automation and scarce next-gen skills. To protect revenue and margin, leaders must decide whether to buy talent, build it or redeploy roles at pace. Nokia’s transformation shows how disciplined analytics can de-risk those decisions and create sustainable competitive differentiation.

This conversation explores:

• Linking workforce strategy directly to financial ambition and market positioning.
• Choosing reference competitors and using cost-per-head and revenue metrics to set targets.
• Deep-dive mapping of critical R&D, services and sales roles and their skill evolution to 2030.
• Evaluating reskilling versus acquisition using retrainability analysis, talent availability and automation impact.
• Establishing a cross-functional steering group and feedback loops to secure leadership commitment and address resistance.
• Monitoring progress through time-to-competency, critical-skill retention and efficiency KPIs.

Learn how to:

• Apply external benchmarks to craft a credible, investment-ready business case for workforce transformation.
• Design a seven-year strategic workforce planning framework that balances immediate needs with future capabilities.
• Calculate retrainability and make data-informed build-versus-buy decisions for critical roles.
• Set up governance and engagement mechanisms that maintain momentum and overcome stakeholder pushback.
• Track transformation success with a concise KPI suite connecting skills, cost and business performance.

People Analytics World (PAWorld) meets every April in London, and every October in New York City, as well as at smaller events in Singapore, Zurich, Dallas, Toronto, and more to be announced. Join a global community of professionals and leaders in data-driven HR, people analytics, workforce planning, AI and technology, and people strategy.

Learn more about PAWorld events and community at peopleanalyticsworld.com

Hosted on Acast. See acast.com/privacy for more information.