In today’s competitive business landscape, technical skills and strategy are no longer enough to lead effectively. Emotional intelligence, the ability to understand yourself, manage your emotions, and connect with others, is increasingly becoming the defining trait of successful leaders.
In this episode, we speak to Amy Jacobson, who has written a book titled The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations. We explore her five-pillar framework for building emotional intelligence. From owning your wiring to handling difficult conversations with empathy, she explains how leaders can turn emotional intelligence into a practical, measurable business advantage.
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