The IT Business Partner Podcast
Episode 31 highlights perfectly the impact the structure, strategy, and cultural intelligence that results from a well designed and supported Business Partnering function.
I was joined by Stuart Fairweather, IT Business Partner for a Japanese pharmaceutical manufacturer, to explore how he built and embedded a Business Partnering Framework across EMEA - and what it takes to make it stick.
1️⃣ Building the Framework
Stuart and his Head of IT Business Partnering designed a phased rollout plan that positioned BRMs as the focal point for IT-related queries. The result? A clear, trusted bridge between IT, the PMO, and business leadership - ensuring every project aligns with strategy and purpose.
2️⃣ Beyond the Buzz
When it comes to AI, Stuart’s approach is grounded in pragmatism. He cautioned against chasing trends without business context, instead focusing on practical, value-driven applications that enable real growth.
3️⃣ Tracking What Matters
His team uses a SharePoint-based Business Partner Tracker - a simple yet powerful tool for managing relationships, capturing demand, and communicating IT value. It’s become a visible proof-point of how structured BRM engagement accelerates trust and delivery.
4️⃣ Global Perspective, Local Respect
Having worked extensively in Japan, Stuart shared how cultural intelligence underpins effective partnership - listening first, respecting hierarchy, and adapting communication styles to suit the audience. It’s a reminder that the best BRMs are learners before they are leaders.
Watch full episode here;
🎧 https://youtu.be/RaI-pkf6pso
This episode shows how structure, discipline, and cultural awareness can turn business partnering from concept to capability - creating clarity, connection, and measurable impact across regions.
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