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Welcome to episode 12! Personal development, aligning with business, and embracing the rise of AI.
In the latest episode of The IT Business Partner Playbook Podcast, I was joined by Mohammed Aarif Shaikh, an IT Business Relationship Manager in the financial services industry in Saudi Arabia. Aarif shared his journey in shaping the BRM function from the ground up, the challenges of aligning IT with business priorities, and the future of business technology.
1๏ธโฃ Defining the BRM Role from Scratch
Aarif was the first BRM hired in his company and took on the challenge of building the function from zero to fully operational. He shared how he followed BRM Institute strategies, working over six months to implement a structured approach that now delivers tangible value.
2๏ธโฃ Balancing Business Demands and IT Capabilities
Managing multiple business units, Aarif ensures that IT requests are assessed, prioritised, and aligned with strategic goals. He discussed the demand process, working with vendors, and the importance of executive sponsorship in driving success.
3๏ธโฃ Challenges and Professional Growth
Recognised as a top performer, Aarif highlighted how certifications in BRM, project and change management have helped him grow as a leader, and given him tools that can be utilised in his current role
4๏ธโฃ The Future of AI and Robotics in Business
With his company investing in AI and automation, Aarif discussed how these technologies are reshaping operations, streamlining costs, and driving efficiency. He shared insights into proof-of-concept projects and the companyโs approach to upskilling employees.
5๏ธโฃ The Power of Relationships and Communication
Aarif emphasised that effective BRMs need strong interpersonal skills, preferring face-to-face discussions over email to prevent miscommunication. He also discussed networking with BRMs from other industries to exchange knowledge and best practices.
6๏ธโฃ Looking to the Future
The BRM role continues to grow, with Aarif predicting an expanding team and increased focus on change management and business alignment. He shared strategies for stakeholder engagement and the importance of demonstrating the ROI of the BRM function.
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๐น https://youtu.be/a4Ili2MvUIg?si=6oUdzSmZMBGDGytV
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