Brian Swichkow synthesizes the week's news, starting with OpenAI's proactive AI, ChatGPT Pulse, and xAI offering Grok to the US government at a symbolic price. Then, a dive into SMB pricing strategies, highlighting the psychological thresholds that impact purchasing decisions. Next, an examination of how AI-driven bot networks are amplifying cultural controversies, using Cracker Barrel's logo incident as a case study. Finally, leadership changes at Oracle, and how AI is transforming customer support at Brex, streamlining operations and automating disputes.
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