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Summary

In this episode of the Sterilization Station podcast, host Bill Rishell engages with Jill Berends, a clinical specialist in sterile processing, discussing her journey from surgical technology to leadership. They explore the challenges and defining moments in Jill's career, the skills she developed, and the importance of creating a learning environment in sterile processing. The conversation emphasizes the significance of mentorship, team engagement, and the need for effective communication in leadership roles within healthcare. In this conversation, Bill Rishell and Jill Berends discuss the importance of gratitude in leadership, the value of education and certifications for career advancement, and the significance of continuing education in sterile processing. They explore the challenges faced by leaders and the role of mentorship and coaching in personal and professional growth. The dialogue emphasizes the need for leaders to support their teams, celebrate achievements, and foster a positive culture within their departments.

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