Hays Travel, a UK-based travel giant, reported robust financial results, with turnover surging from £457.4 million to £506.6 million and operating profits rising from £60.3 million to £64.5 million. This success is attributed to their balanced approach of offering short-haul, long-haul, and cruise bookings, along with exceptional customer service. The companys independence and focus on employee care have contributed to their growth, with a significant increase in homeworking division turnover. However, Dame Irene Hays, the owner and chair, cautioned about potential challenges due to cost pressures and investments in technology and new acquisitions. Despite this, Hays Travel continues to expand, recently acquiring several businesses and aiming to become the countrys most profitable privately owned travel company.
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