#225: Most people think good communication is just about talking well. But the truth is, it’s about listening, presence, and connection.
In this episode, I break down 7 lessons that changed the way I communicate.
Get ready to learn why understanding comes before being understood, how to use the “A.C.A.” framework to connect instantly, how to remove filler words and sound more powerful, why body language speaks louder than words, when it’s worth being disagreeable, how asking the right questions gives you control in any conversation, and why stories are the most powerful communication tool of all, plus a lot more...
Timestamps
(00:00) Lesson 1 — Seek first to understand, then to be understood
(01:17) Lesson 2 — The A.C.A. framework: Acknowledge, Compliment, Ask
(02:50) Lesson 3 — Remove filler words and slow down
(03:55) Lesson 4 — Eye contact, posture, and body language
(05:25) Lesson 5 — Be willing to disagree (and why silence can be a lie)
(07:30) Lesson 6 — The person who asks questions leads the conversation
(09:15) Lesson 7 — Use stories to make your message stick
Bonus Resource
Nicola Flückiger
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