We've all had those patients who see significant improvement early on, but then plateau and aren't reaching their full goals. While there can be many reasons for this, one of them can just be the way that you're communicating with them. You can be doing everything right physically, but if your patient doesn't understand the process they can be feeling frustrated and checked-out.
In this episode, we dive into a fascinating case report from a remote consultation with an IC patient who had been seen at PelvicSanity. Usually, we can only guess at what the physical therapist was thinking based on what they tried - in this case, we had her notes on hand because one of our team had been working with her!
Our staff PT hadn't missed anything in her initial evaluation or plan of care, and had gotten the patient substantially better. But because the patient didn't understand exactly what and why they were working in certain areas, she had lost faith in the process when she stopped seeing progress at every session.
It's a great reminder that you have to be constantly communicating with the patient, helping them understand the process and getting their buy-in - even if you're doing all the right things!
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We'd love to hear from you! If you're interested in business or clinical mentorship, or have any questions about this episode, topics you'd like us to cover, or any other feedback please reach out to Nicole@PelvicSanity.com.
About Us
Nicole and Jesse Cozean founded PelvicSanity Physical Therapy together in 2016. It grew quickly into one of the largest cash-based physical therapy practices in the country.
They believe every pelvic physical therapist should find a position they love and feel confident in treating even the most complex patients. They started Pelvic PT Rising to provide clinical and business resources to pelvic PTs to raise the level of our profession.
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Learn more at www.pelvicptrising.com, follow Nicole @nicolecozeandpt (www.instagram.com/nicolecozeandpt) or reach out via email (nicole@pelvicsanity.com).
Check out our Clinical Courses, Business Resources and learn more about us at Pelvic PT Rising...Let's Continue to Rise!
