Indonesia’s Bank Mandiri is taking a data-driven approach towards protecting its customer base, growing as a business, and proving itself a valuable partner to the government in times of need – as in the COVID-19 case.
In this episode of PodChats for FutureCIO, we spoke to Billie Setiawan, head of Enterprise Data Management, Data Analytics Lead; and Grace Winnee, Vice President, Enterprise Data Management, at Bank Mandiri on their rather unique approach to creating a data-driven culture at the bank.