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Jay Forte is President and Founder of The Forte Factor and Certified Executive Coach, wrote in a blog that things have changed for many organizations from how they do business to how work is done. He added that while many feel compelled to return to the way things were before COVID-19, this isn’t possible.

Many of the things that previously filled our days have been replaced with things we either never thought possible or thought we would get to someday, like workplaces with fully remote employees, touchless contact, effective video sales calls, home delivery of nearly every product, and even remote doctor visits.

He opined that to be successful in a constantly changing global environment, an organization needs to be responsive, resilient and ready. I believe one more action is missing from the list – to be relevant.

In today’s PodChats for FutureCIO, we speak to Sumit Nurpuri, Chief Operating Officer of Capgemini Southeast Asia, Hong Kong & Taiwan, to get his perspective on what it means for organizations to be resilient, responsive and relevant.

1.       Define for us what it means to be relevant, responsive and resilient in the post-pandemic normal.

2.       Is it possible to achieve relevance, be responsive and resilient without necessarily undertaking some form of transformation? 

3.       There are many priorities for business leaders today, including these three Rs. Where to start and how do you avoid breaking the bank and staying focused?

4.       Most businesses survived the roller coasters 2020 and 2021. Any one lesson in support of the three goals?

5.       Are business leaders in Asia able/ready to pivot and transform?

6.       What is your advice for business, operations and IT leaders for 2022? [I need to revise this]