Kevin and Stewart sit down this week and talk about lessons learned from a recent trip to NYC for the World of Business Forum, and a few buzzwords that very hot right now, empathy and uncertainty. The conversation centers around how these ideas around empathy are implemented both internally and externally, and information management around these ideas to make sure that when the questions are asked the feedback doesn't hit the floor. And then Kevin shares a four-step plan he learned while in NYC about addressing uncertainty and the fear that often time creeps in.
// Show Notes //
World Business Forum
https://bit.ly/3BwqoYc
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