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Carl Boutet, Author, Founder and Chief Strategist (AKA the Retail Prescriptor) at StudioRX shares his thoughts with Simon around the Great Acceleration and race to Retail Resilience. They discuss:

• Does this mean a change in thinking about productivity?
• Setting the right attributes in a world that is becoming more automated
• Self Checkouts
• How the role of Customer facing Colleagues will change

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