As business owners, it's impossible to understand every aspect and nuance of what is required to run a successful business. We're not unicorns. I think we'd like to think we are, but we are not. We sure try to manage and understand all these aspects, but it's just not possible. That's why today I want to spend a little bit of time talking about the problems that I see popping up when business owners try to manage marketing when it's not their area of expertise or understanding.