Join your MEC hosts Stephenie Flood and Anthony James, for this month's podcast featuring the #8 Team Leader in Gold Nation, Bernadette Augustine for “A Lifelong Journey to Success.” We are excited to introduce you to Bernadette and share her incredible life and experiences from Dublin, Ireland to Rio de Janeiro, to California. Bernadette shares her personal insights on life, leadership, and gratitude. Tune in for a fun-filled episode with stories to make you laugh and insight to make you think.
SHOW NOTES
0:38 Welcome Gold Nation!
0:54 Stephenie introduces Bernadette Augustine, #8 Team Leader for Gold Nation
1:25 Bernadette shares her story of growing up in Ireland with 7 siblings
5:15 Bernadette talks about transitioning to America
7:57 “You will never amount to anything”
9:48 Bernadette talks about her time in South America as a Tour Guide
11:45 From CEO of a travel agency to Realtor life
15:25 Philosophy of empowering strong women
17:05 “My first customer is my team”
17:45 How to enhance the customer experience
18:21 Biggest gift you can give a client is your time
19:25 My best tool is my phone
19:30 Anthony talks about how the little things make a huge difference
20:40 Power of Communicating
21:38 What makes Bernadette an extraordinary leader
22:30 The importance of inspiring others
24:15 Back to Basics
24:55 Service is intangible
25:25 The 3 Elements of Success: Empathy, Ego and Drive
26:21 What keeps you moving forward once you hit success
27:20 Never lose sight of gratitude
28:00 Advice to stay the course to achieve your dreams
30:26 Bernadette’s predictions for the future of real estate
31:52 The value of being a Realtor
33:25 Cut out the noise - focus on what you have to offer
34:00 Final thoughts
Follow Bernadette Augustine, Team Leader at RE/MAX Gold from Sacramento|Sierra Oaks:
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