Want to boost your profits without increasing your workload? The key might be in improving your customer experience! In this episode, we dive into how creating exceptional customer experiences can directly drive profitability and growth for your business.
What’s Covered in This Episode:
What's rarer than great customer service? Building a brand on excellent customer service is a certifiably profitable way to set your small business apart from the competition.
Resources mentioned in the episode:
Define and Deliver Exceptional Customer Service: Proven strategies to maximize your profits by Dr Kelly Henry
Podcast Episode with Dr Kelly Henry: https://www.buzzsprout.com/1139753/7461427
Harvard Business Review. How I did it: Zappo’s CEO on going to extremes for customers by Tony Hsieh how-i-did-it-zapposs-ceo-on-going-to-extremes-for-customers
Salesforce.com. 7 Customer Service Lessons From Amazon CEO Jeff Bezos Jeff-bezos-lessons-blog
Time to REINVENT! #CounterCultureSuccess
Let's connect on Instagram
✨The 1:1 Founder Clarity Intensive. The Marketing Coaching Hour is designed for busy small business owners and entrepreneurs. Click here. ✨
💛 Thank you for listening in! 😀
P.S. Join the Founder’s Mastermind for FREE **limited time offer on Skool.com
