Description

162 - Explore how TalentPop turns live chats into revenue drivers, converts short-term wins into lasting customer bonds, and masters word-of-mouth marketing.

About today’s guest

Ashkan Taheri is the Co-Founder at TalentPop, a leading Customer Service Management Agency that works with over 500 fast-growing eCommerce brands to revolutionize their customer service and turn customer service into a revenue-generating channel.

You’ll Learn

• What TalentPop is and how they use live chats to turn customer service into a revenue-driving channel
• How to turn seemingly unsustainable wins into lasting customer relationships for long-term success
• How to leverage the power of word-of-mouth marketing and ensure it doesn’t work against your brand 
• Dedicated vs. Shared Customer Service model, and which one you should choose for your business

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