Description

This week, Kristen Hayer reviews:

• Chapters 7-8 of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

If you're reading along, Kristen will be covering the final chapters, 9-11, next week. While she has some books in mind for the rest of the season, she'd love suggestions as well. Email kristen@thesuccessleague.io