Strategically Handling Difficult Conversations: A Three-Step Framework
In this episode of Leadership RX for Women Physicians, Dr. Asha Padmanabhan, the host and anesthesiologist, physician leader, and founder of Leadership RX coaching, discusses the challenges of navigating difficult conversations. She provides a simple three-step framework — preparation, execution, and follow-up — to handle such situations better and with less stress. Alongside, she emphasizes the importance of two key tools, active listening, and emotional intelligence. Drawing from her own experiences, she demonstrates the application of these principles and encourages listeners to practice for better management of challenging dialogues. Additionally, she hints at the launch of a free self-assessment tool for honing communication-related skills.
00:06 Introduction and Welcome
00:14 The Challenge of Difficult Conversations
02:09 Common Mistakes in Difficult Conversations
03:50 Three-Step Framework for Difficult Conversations
07:08 Tools for Effective Communication: Active Listening and Emotional Intelligence
09:20 Reiteration and Application of the Framework
10:03 Offering a Self-Assessment Tool and Conclusion
Connect with Dr. Asha Padmanabhan:
🌐 Website: www.theleadershiprx.com
📝 Facebook: https://www.facebook.com/asha.padmanabhan.9
📸 Instagram: https://www.instagram.com/asha.md/
💼 LinkedIn: http://linkedin.com/in/ashapadmanabhan
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