Description

Tune in to hear PwC specialists discuss re-engineering the healthcare ecosystem by engaging healthcare consumers. Topics include: 

• Evaluating the consumer experience and engagement
• Trends in the market to help organizations develop and focus on their mission to enhance consumer experience and key investments
• Three capabilities that are needed to deliver on the promise of personalization, low cost, experience, and convenience  

Speakers:
Derek Gaasch, Customer Transformation Principal, PwC
Elizabeth Carlson,  Customer Transformation Director, PwC
Kristen Knudson, Enterprise Transformation Senior Manager, PwC
Igor Belokrinitsky, Strategy& Principal, PwC 

For more information, please visit us at: https://www.pwc.com/us/en/industries/health-industries/health-research-institute/next-in-health-podcast.html.