As Stephen reflects over 2021, he realizes that his business txgates.com did 7 figures in revenue without him selling one job, dealing with a single customer, or handling one customer complaint. This was no accident. In this episode, he takes a deep dive into the 6 high-level tactics driving his business to this destination, and how you can take the same steps to get you where you want to go too.
1 on 1 Coaching with Stephen
Stephen's website
1- Written Mission Statement
1- must be portable 3-4 Sentences easily memorized.
2- Inward facing, not for your website or something pretty on the wall.
3- Out of bounds marker
4- It’s why you exist it has to be greater than money.
2- Core Values in writing
1- 3-7 less is more
2- advance decision making
3- Hire and fire using the core values
3- Strategic Priorities
1- what are the big things you need to work on for the quarter?
2- use the exercise the 4 helpfuls
Working (magnify) Missing (Identify) Confusing (clarify) Broken (Fix)
4- Build systems that work
5- A cadence of communication
Annual offsite
Annual reviews
Quarterly offsite
Monthly ALL Team Lunch
Weekly Meeting
Weekly one on ones with your direct reports
Daily Stand Up 5-15 minutes
Special meetings
6- Written job descriptions
5 ways to communicate with KRA's
1 Communicate this when hiring
2 During the onboarding
3 when addressing performance failures
4 communicate KRA’s as a team at your monthly team lunch
5 during an annual review
Stephen's email connect@stephencapps.com
Work with Stephen 1 on 1
Stephen's website: https://www.stephencapps.com/
Pull Up And Thrive store
Servant Warrior T-Shirt
Instagram: https://www.instagram.com/_stephencapps/
Stephen's Youtube channel
Stephen's Linkedin
Stephen on TikTok
TX Gates' website www.tgates.com
Handyman website www.calltxgates.com
