In the first episode of Insurance Agent E&O, Dana Gittleman and Jeremy Zacharias from Marshall Dennehey delve into essential risk management tips for insurance professionals. They emphasize the importance of memorializing communications, the implications of proper documentation, and the critical nature of preserving attorney-client privilege. This episode provides valuable insights into handling claims effectively and navigating complex professional liability issues. Stay tuned for more practical tips and best practices in the forthcoming episodes of the series.