Description

Watch on YouTube.

UC Today's Kieran Devlin speaks to Christelle Heikkilä, Founding Director at the consultancy Ethos Chain, former IT Director at Arsenal, former Head of IT Applications for Superdrug and an ex-pharmacist.

In this session, we discuss the following:

• Christelle's remarkable career as an IT leader in pharmaceuticals, retail and football and why people are as important as technology in IT leadership
• The unique challenges and success stories across football and retail
• How recent cultural developments like hybrid work's normalisation and the rise of AI has impacted Christelle's work as a tech leader

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