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welcome back, duffels! Today I am joined by the insanely smart, Daniel Shapiro, to talk about crisis hotlines (in particular, Madison House's HELP Line). Daniel discusses why he decided to join HELP Line (HL), the most challenging part of being a crisis line call operator, what he wishes people knew about HL, and more! Tune in to also get some advice on how to call crisis hotlines and self-care tips for crisis hotline call operators... enjoy!

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