In this episode, we're talking about strategic vs transactional relationships and their role within the supply chain. Discussing when and how to use executive peering to develop multi-layered relationships and making sure you understand the why questions.
I am pleased to join Mark Parsons, non-executive director at TOWER cold chain solutions and a supply chain and commercial leader.
This episode dives into:
Including great insights throughout into the supply chain, how personal incentives impact a customer relationship, and how to use leading indicators understand account health.