Last week we spoke with Dr. Richard Zane, Chief Innovation Officer of UCHealth. He was not only incredibly informative and insightful, but a great sport when we told him we would be recording a video even though we didn't warn him in advance or give him time to change! Dr. Zane spent 14 years at Brigham and Women's, where he served as the Vice Chair of the Department of Emergency Medicine. Success in an emergency is all about preparation, and the speed with which you can adapt to changing realities on the ground.
We spoke in this episode about best-practices clinical pathways UCHealth put into place across the continuum of care prior to the Pandemic that allowed them to adjust to the changing realities of COVID in real time. By adapting to present realities using existing processes, UCHealth was able to absorb a 7000% increase in virtual urgent-care visits in several weeks, and saw an 11,000% percent increase in the utilization of pathways. We spoke about proactive monitoring of at-risk patients using remote monitoring devices, and how UCHealth distinguishes itself as a partner for startups that vets technologies/companies at startup speed (to which our interviewer can personally attest). We also covered the interplay between public health and economics, a timely topic as states consider when they should reopen and how.
The Society for HealthCare Innovation is a community of professionals dedicated to improving healthcare through innovation. We are comprised of physicians, nurses, healthcare executives, tech and industry leaders, and many more with a unifying ethos and mission- improving healthcare through innovation.
SHCI Website: https://www.shci.org/
LinkedIn: https://www.linkedin.com/company/theshci/
Youtube: https://www.youtube.com/channel/UCTJUqnZg-LHzg0TkrHChlYA
Spotify: http://bit.ly/healthcarereimagined
Youtube: www.bit.ly/DrRZUCH
Time Stamps
00:00 – Introducing Dr. Richard Zane
00:25 – How has UCHealth innovated to meet the challenges posed by the COVID-19 pandemic?
07:05 – How have you designed the infrastructure of the UCHealth system to allow for innovation to move so quickly?
11:50 – Given your position as an innovation expert & a doctor, what changes are you seeing across healthcare, caused by the pandemic, that will endure to our benefit beyond the pandemic?
14:08 – How is UCHealth preparing to service the chronic disease population, who are most at risk of adverse outcomes stemming from COVID-19?
17:48 – If you were the president and you had to think about the trade-off between economic stability & safety, how would you think about “opening up the economy?”
