#fintech #NLP #data
A discussion about deploying tech stacks to build human-centric relationships. Highlighting technologies that enable employees to be compassionate when communicating with customers or with other employees. Using examples in the loan space and beyond.
Sandeep Mangaraj is a Microsoft executive and author of a recent blog on “AI-driven compassionate lending” which is what prompted this discussion.
Sandeep Mangaraj https://www.linkedin.com/in/smangaraj/
Read the Blog article here: https://cloudblogs.microsoft.com/industry-blog/microsoft-in-business/financial-services/2022/04/12/ai-driven-compassionate-lending-better-for-banks-and-customers/
