#digitaltransformation #innovation #digital
The role of humans in the Deep Digital Transformation required to build a sustainable and resilient business, is ever more important. In this episode, we talk about Digital Maturity from the mindset point of view. We highlight the broken customer journey in financial services, the shift in values of Millenials, Gen Z and Gen A.
Kamales Lardi, believes that the future of business is not just about your company and you're offering to customers, it is an ecosystem, a collaborative and co-optive environment which includes suppliers, partners and employees, rather than a competitive one. This is one of several points that she discusses extensively in her upcoming book to be published by Wiley.
Kamales Lardi is a leading emerging technology professional who has recently been appointed as MD for Switzerland for Valtech.
