A massive heart attack at 2 a.m., a choice to stay, and a vow to be useful—John Stewart Hill turned a brush with death into a movement that protects homeowners and celebrates great tradespeople. I sat down with John, founder and chief ambassador of The Good Contractors List, to unpack how a third-party guarantee and serious vetting can transform an anxious, two-way agreement into a safer, more respectful partnership.
John walks us through the early days—selling coupons, carrying a yellow legal pad, and pitching a radical promise: we’ll separate the good from the bad, and if the job goes wrong, we’ll pay up to $25,000 to make it right. That pledge forced rigor: FBI-level background checks, pattern-spotting across business entities, and zero tolerance for rudeness or bait-and-switch tactics. We get real about why “buck in a truck” shops often lack resources to fix issues, how mega contractors can over-incentivize upsells, and why the competency-rich middle is where value, safety, and honesty meet.
What makes this model stick is community. Contractors refer fellow pros they trust, hold each other accountable, and create local “safe contractor communities” that homeowners return to for roofing, plumbing, HVAC, and beyond. The result is collective authority: a network built on behavior, not hype, where the guarantee and mediation keep projects on track when delays or surprises appear. In a post-COVID, AI-noise world, verifiable action beats loud claims—and this platform’s small out-of-pocket history across billions in backed work speaks for itself.
If you’re a homeowner who wants peace of mind or a contractor who runs on integrity, this conversation shows how to raise the bar and rebuild trust where it matters most: at home. Explore the network, refer a contractor, or join the community at thegoodcontractorslist.com. Enjoyed the story? Follow the show, share it with a friend, and leave a quick review to help more people find trustworthy help.
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