Our special guest, Steve Dennis, joins us to discuss the importance of centering all operations around the customer and eliminating cumbersome silos in order to enable a frictionless experience.
- What are some of the ways that you think retailers can re-imagine their store layouts to accommodate modern buying behaviors? How should retailers approach measuring success for physical retail? What is Steve’s message for retailers that continue to be resistant to change?
- We ask these questions and more of our special guest, Steve Dennis, Founder of SageBerry Consulting, retail guru, and best-selling author. Steve talks about the importance of centering all operations around the customer and eliminating cumbersome silos in order to enable a frictionless experience. He brings a pragmatic view to the current retail landscape and what it takes to survive and thrive.
