In part one of a conversation Cissy and Susan have with Bridgette and Chandeep, they talk about the importance of understanding the meaning behind words and actions. They discuss a student who is doing and saying things that can be upsetting and do not match the situation. It is a reminder to teach replacement behaviors and HOW you want the student to ask for what they need. Have a listen and stay for the question. Come back for Part 2 next week.