Have you ever heard a team member tell an employee to “calm down?” Has this ever resulted in the employee calming down, or instead does this simply escalate the situation? While employers spend significant time on training managers on how to do their job or what employment laws require, very rarely do we see companies focusing on providing tools and resources for employees to manage conflict and de-escalate conflict at work.
On this episode of HR Power Hour, join co-host Tawny Alvarez as she talks to Carol Bowser, attorney and founder of Conflict Management Strategies as they discuss conflict management at work. This episode will have important takeaways for all individuals who spend their day in a work environment engaging in any way (virtually and in person) with other people.
